Accurate Insurance Verification Services for Healthcare Providers

Eliminate claim denials before they happen with Transcure insurance verification services. We have an AI agent, ELIXA, that confirms eligibility, verifies benefits, and provides coverage details in real time. Allowing your practice to get paid faster with:

  • Checking eligibility & confirms coverage before scheduling patient appointments.
  • Automated verification reduces manual portal checks, freeing staff for patient care.
  • Accurate benefit breakdowns give patients clear cost share and deductible estimates upfront.
  • A coordination of benefits review identifies the primary and secondary payers before billing.
  • Streamlined intake verification lightens administrative load and reduces staff burnout risk.
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Our Success in Numbers

Value of claims processed
$ 500 M+
Accounts Receivable Days
24
Turn Around Time (TAT)
48 Hours
Customer Retention
99 %
Number of Claims Processed
2.7 M
First Pass Clean Claims Rate
98 %
Revenue Improvement
5%- 10 %
Reduction in A/R
30 %
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Trusted by
500+ Physicians

Infographic of Key Steps in Medical Billing and Coding Services

Catering to
40+ Specialties

Badge showing 1100+ Certified Medical Billers and Coders

1100+ Certified
Medical Billers & Coders

Badge representing End-to-End Automated Billing Solutions

End-to-End
RPA Billing Solutions

Badge indicating up to 98% first pass clean claim rate

Up to 98% First Pass
Clean Claim Rate 

Why Insurance Verification Services Matter for Healthcare Practices?

Eligibility and registration errors cause up to 25 percent of claim denials, according to MGMA’s 2023 findings that up to 25% of claim denials are caused by inadequate or erroneous health insurance verification software. That gap costs practices real revenue every month.

Insurance eligibility verification confirms active coverage, plan type, and prior authorization before the patient reaches the exam room. A lapsed Medicaid plan or unmet Aetna deductible can trigger a CO-27 or CO-22 denial. Staff cannot track daily changes manually, and that is why Transcure verifies coverage across payers in real time, before every visit.

What Our Patient Eligibility & Benefits Verification Services Deliver?

Transcure combines batch verification, real-time checks, and payer-specific intelligence into a single AI Agent. From CSV upload to claim status tracking, every step is built to eliminate manual eligibility work for your team.

Why Choose Transcure for Accurate Insurance and Benefits Verification?

Choosing a verification partner means evaluating payer reach, integration depth, financial transparency, and compliance standards. Here is what sets Transcure apart on each front.

Payer Network and Coding Expertise

Transcure verifies Medicare Parts A through D, state Medicaid MCOs, and commercial carriers including Aetna, Cigna, and BCBS. Coders certified in oncology, radiology, and gastroenterology apply correct modifiers, such as 25 or 59, preventing CO-11 and CO-97 denials tied to coding mismatches.

Integration Fluidity

Transcure runs real-time 270 eligibility requests and processes 271 responses directly inside Epic, athenahealth, eClinicalWorks, and NextGen. Verified coverage populates the scheduling queue automatically, replacing manual batch uploads and keeping eligibility current through same-day plan changes.

Clear Financial Breakdown

Transcure reports remaining deductible balances, exact copay dollar amounts, coinsurance percentages, and annual out-of-pocket maximums tied to plan year reset dates. Front desk staff receive this data before check-in, enabling accurate cost conversations instead of post-visit billing disputes.

Regulatory Compliance and Security

Transcure screens every verification against OIG and SAM exclusion lists under HIPAA requirements, meeting NCQA and URAC benchmarks. Data transfers run on AES-256 encryption with TLS protocols, maintaining audit trails that hold up under payer or regulatory review.

How Does the Transcure Eligibility Verification Process Work?

Every verification run follows a fixed sequence, from data intake to authorization checks. So, no coverage detail gets missed before the claim reaches the payer.

Data Collection

Our AI agent collects patient name, date of birth, insurance ID, and group number directly from your EHR at scheduling.

Coverage Confirmation

A 270 eligibility request confirms active status for the specific date of service through payer clearinghouses.

Benefit Verification

Covered services, exclusions, copays, coinsurance, and deductible balances are mapped against the scheduled CPT codes.

Authorization Check

Planned procedures are cross-referenced against payer rules, flagging any CPT code that needs prior approval.

Documentation

The AI Agent logs the representative name, reference number, date, and time for every check, building a clean audit trail.

Who Can Benefit From Accurate Insurance Verification Services?

From solo practices to multi-specialty groups, every healthcare provider needs to verify eligibility before care is delivered. Our eligibility and benefits verification services support diverse specialties, payer mixes, and patient volumes across the revenue cycle.

Hospitals and Health Systems

A single eligibility miss costs one claim in a small practice, and at hospital volume across hundreds of daily admissions. This gap compounds into systemic revenue leakage.

Private Physician Practices

Independent practices absorb denials directly, with no volume buffer like large systems. We help you avoid rejected claims from an unverified Medicaid or commercial plan.

Specialized Clinics

Behavioral health, PT, and imaging services often require prior authorization before treatment starts. A missed authorization delays care itself, not just reimbursement, unlike routine office visits.

Medical Billing and Coding Staff

Billers trace unverified records back to intake instead of processing new claims. Clean eligibility data at registration determines whether billing runs efficiently or handles constant rework.

Front Desk and Intake Personnel

Verified records turn check-in into a routine transaction. Unverified coverage turns the same desk into a copay negotiation, absorbing friction that verification should have resolved beforehand.

Patients and Families

Patients rarely know their deductible or coinsurance details in full. Verification translates complex payer terms like CO-27 or CO-22 into costs a family can plan around.

Achieve 100% Accuracy in Patient Eligibility & Benefits Verification with ELIXA

Manual eligibility checks leave room for error, and a single incorrect policy number can stall an entire claim. ELIXA changes that equation. Transcure built this AI agent to verify coverage the moment a patient is scheduled, cross-checking active status, benefits, and payer rules before you ever see the appointment.

We designed the ELIXA AI Agent to catch what manual review misses. Every claim you submit carries verified data, cutting rejection rates before they start.

We Provide Eligibility & Benefits Verification Services Across Medical Specialties

Transcure verifies coverage across specialties including gastroenterology, oncology, neurology, urology, and hospice care. Each verification accounts for specialty-specific CPT codes, prior authorization rules, and payer requirements unique to your practice area.

Which EHRs Do Our Insurance Verification Services Support?

Transcure works with every major EHR and practice management system, including NextGen, eClinicalWorks, Athenahealth, and Epic. Our verification process integrates directly into your existing platform, so your team never has to switch screens or duplicate work.

Practices Trust Our Medical Billing Services

Read some of our practice manager reviews; they are overall satisfied not only with our insurance verification service but also with the overall medical billing services we provided.

Jackie

Jackie Judd

Practice Manager
Wilson Creek Internal Medicine

Quotation mark

As a practice manager, I was looking to streamline the medical billing process. I tried other companies, but they were all complicated and took too much of my time. Fortunately, I found Transcure. They excel in tailoring solutions to fit my requirements.

Amber Vaughan

Amber Vaughan

Office Manager
Idaho Kidney & Hypertension Institute

Quotation mark

We are a large practice with 15 providers. Transcure has been working with us for the last 5 years. This billing company has been a great asset to us. I work with Transcure and they provide everything I ask for. The team is friendly and very pleasant to work with.

Ashlee Rose

Ashlee Rose

Practice Manager
Harding Memorial Healthcare

Quotation mark

We’ve been working with Transcure for 8 years now and I just wanted to say how happy we are with their services. They always get back to us quickly and are very easy to work with. They get my bills paid in record time and help us to generate millions in revenue.

Frequently Asked Questions (FAQs)

Insurance eligibility verification confirms a patient’s active coverage, plan type, and benefits before their appointment. It checks copays, deductibles, and prior authorization requirements to prevent claim denials tied to coverage errors.

ELIXA verifies patient eligibility the moment scheduling occurs. It cross-checks active status, benefits, and payer rules in real time, catching coverage issues before claims ever reach the payer.

Per MGMA’s 2023 findings, eligibility and registration errors cause up to 25 percent of claim denials. Real-time verification closes this gap and protects monthly revenue for practices.

Transcure integrates with Epic, athenahealth, eClinicalWorks, and NextGen using real-time 270 and 271 eligibility transactions. Verified coverage populates scheduling queues automatically without manual batch uploads.

Transcure verifies up to 5,000 patients an hour through batch CSV uploads. Parallel real-time checks also process walk-in patients without delaying scheduled verification runs.