Accounts Receivable Services | Reduce Aging & Write-Offs
Transcure’s accounts receivable services recover aged claims before they age into write-offs. Practices partnered with Transcure keep average A/R days near 24, well under the industry benchmark of 40 to 50 days. Our accounts receivable management services deliver:
- ARIA AI agent scores and prioritizes every aged claim by recovery probability
- Claims followed up on a 48-hour cadence once they cross 30 days past due
- Accounts receivable management services across 40+ specialties
- Certified A/R specialists review every account before escalation or write-off
- Underpayment recovery identifies shortfalls against contracted rates
Transcure's Accounts Receivable Service Results
Trusted by
500+ Physicians
Catering to
40+ Specialties
1100+ Certified
Medical Billers & Coders
End-to-End
RPA Billing Solutions
Up to 98% First Pass
Clean Claim Rate
What Causes Accounts Receivable to Age Past 90 Days?
Most aged A/R comes from four common problems with claim follow-up, and these problems get worse the longer they are left unresolved.
Unworked or Abandoned Denials
Claims denied and never appealed sit in A/R until the filing deadline quietly closes the account. Unworked denials are one of the largest contributors to accounts stuck past 90 days.
Inconsistent Payer Follow-Up
Claims without a scheduled follow-up date can easily get pushed behind newer accounts. When A/R is managed manually, billing teams often prioritize the payer requiring immediate attention instead of focusing on the oldest outstanding balances.
Underpayments That Go Unflagged
A paid claim does not always mean it was paid correctly. Many practices do not verify payments against contracted rates, so underpayments can quietly reduce revenue without appearing as denials.
Self-Pay and Patient Balances Left Unpursued
Patient responsibility balances often sit untouched once insurance has paid its share. Without a structured patient follow-up process, these balances migrate straight into the 90+ day bucket.
What Accounts Receivable Services Does Transcure Provide?
Transcure’s accounts receivable management services help healthcare providers take control of outstanding balances and recover revenue that might otherwise be lost. Here’s what our A/R management company offers to keep collections on track:
Why Choose Transcure for Outsourced Accounts Receivable Services?
Transcure delivers customized accounts receivable solutions that prioritize claims by recovery value, not by date received. Below are the key reasons practices rely on Transcure for accounts receivable services rather than other RCM companies:
Specialty-Specific Payer Knowledge
A/R aging patterns differ by specialty, so generic follow-up misses specialty-specific triggers. Transcure assigns specialists trained in each practice’s specialty and payer mix.
Dedicated Account Manager
Providers want one point of contact who already knows their payers, not a rotating ticket queue. Transcure assigns a dedicated account manager to every practice
Complimentary Old AR Recovery
Transcure works your existing aged claims at no added cost during onboarding, not just new claims going forward. We prioritize high-value claims with the strongest recovery potential.
Certified A/R Recovery Specialists
Every aged account is reviewed by a trained A/R specialist, not a general billing assistant. Specialists know payer-specific escalation paths for Aetna, UHC, and Medicare.
Real-Time Aging Dashboard
Transcure’s Master Command Dashboard shows live aging buckets, recovery rates, and follow-up status. Your practice manager checks A/R performance at any hour, any day.
HIPAA and CMS Compliance
Patient and payer data move through HIPAA-compliant, encrypted systems at every step. A/R follow-up also stays aligned with CMS guidelines for Medicare and Medicaid accounts.
Recover Aged Claims Faster With ARIA
ARIA is Transcure’s dedicated AI agent for accounts receivable, built to recover aged claims before they become write-offs. Outstanding claims get tracked automatically across every payer and aging bucket. A predictive engine scores each account’s recovery probability. Specialists then work the highest-value claims first instead of the oldest ones by default.
Appeals for aged claims get auto-drafted using payer-specific rules and supporting documentation. Paired with DEXA, ARIA drives an auto-resolution rate of over 80% on stuck claims, with no manual triage required. Accounts that once sat untouched past 90 days now move toward resolution automatically.
Accounts Receivable Services for 40+ Specialties
A/R aging patterns shift by specialty, so a generic follow-up process leaves recoverable revenue behind. Transcure runs accounts receivable management inside 40+ specialty billing programs, each staffed by specialists trained in that specialty’s payer rules.
What Other Revenue Cycle Management Services Does Transcure Offer?
Beyond accounts receivable management, Transcure provides a complete range of revenue cycle management services to support every stage of the billing process. Here are the other medical billing services our team offers:
What Results Have Transcure's Accounts Receivable Clients Seen?
Our A/R management approach is focused on turning outstanding balances into measurable revenue recovery. Here’s how Transcure’s clients have improved collections and recovered more revenue with us:
Innovative Pain Care Center
The Challenge
The Solution
Transcure took over end-to-end billing, providing claim audits, denial prevention, and AI agent-driven follow-ups. In 60 days, we recovered $3M and brought days in A/R below 35.
Client Review
“Transcure gave us back control of our cash flow and the ability to grow. We needed expertise we just didn’t have in-house, and they delivered.”
Dr. Daniel Burkhead
CSO, Innovative Pain Care Center
Key Achievements
AR Recovered
Collections Boost
AR Turnaround
Days in A/R
Idaho Kidney Institute
The Challenge
IKI was carrying $300K stuck in the 60+ day bucket, denials from missing info, self-pay misrouting, medical necessity rejections, and invalid ICD/modifier usage.
The Solution
We ran targeted appeals, rigorous eligibility verification, and a complete coding clean-up. Within 90 days, the backlog dropped to $100K, and denial rates fell sharply.
Client Review
“The transformation we’ve experienced with Transcure is nothing short of astounding. They didn’t just tackle our billing — they educated our team.”
Dr. Fahim Rahim
Idaho Kidney Institute
Key Achievements
Backlog Cleared
Turnaround
Denial Reduction
Eligibility Checks
MD TruCare PA
The Challenge
MD TruCare’s psychiatry practice was losing revenue to late submissions, duplicate payment posting, and coding inefficiencies, burning staff time on repetitive billing tasks.
The Solution
Transcure deployed Robotic Process Automation across the billing workflow. Bots scrubbed claims, accelerated clean submissions, and freed staff to refocus on patient care.
Client Review
“Our clinical performance improved significantly, and our daily operations became 40% more efficient with Transcure’s RPA implementation.”
Dr. Imran S. Khawaja
CEO, MD TruCare PA
Key Achievements
Op. Efficiency
Collections Growth
Denial Reduction
Claim Acceptance
Trusted by Thousands Across the Nation
Our results speak for themselves, as we are consistently rated top-tier Account Receivable company by clients on every major review platform.
Frequently Asked Questions About Accounts Receivable Services
What Counts as Aged Accounts Receivable?
Aged accounts receivable is any claim or balance still unpaid 30 days or more after billing. Most practices track aging in 30-day buckets, with anything past 90 days considered high-risk for write-off.
How Does Transcure Decide Which Claims to Work First?
ARIA scores every claim by recovery probability and dollar value before work begins. High-value, high-probability accounts get worked first instead of whichever claim is oldest.
Can Transcure Take Over an Existing A/R Backlog?
Yes, Transcure audits and prioritizes existing aged claims during onboarding. Backlogged accounts typically show measurable recovery within the first 90 days.
Does Transcure Handle Patient Balances as Well as Insurance A/R?
Yes, patient responsibility balances are worked on a separate track from insurance follow-up. Statements and payment options get triggered once insurance adjudication is final.
Is There a Long-Term Contract Required?
No, Transcure does not require a long-term lock-in for accounts receivable services. It’s billed under the standard collections fee, with specific contract terms confirmed during onboarding.
Can Transcure Manage A/R Across Multiple EHRs or Locations?
Yes, Transcure manages A/R across multiple EHRs and locations under one unified workflow. It integrates with Epic, Athenahealth, Kareo, AdvancedMD, NextGen, and eClinicalWorks.